Privacy Policy

Who We Are and Scope

ThinkCarry is a corporate gifting and branded-merchandise business based at A14 Building, Inderlok, New Delhi 110035. We supply custom-branded bags, luggage, drinkware, tech accessories and apparel to businesses on a quote-and-order basis, with a minimum order quantity starting at 25 pieces.

This policy applies to personal data we handle through our website, enquiry and quote forms, WhatsApp, email and phone calls. By sharing your information with us, you agree to the practices described here. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

Information We Collect

We collect only the information we need to prepare quotes, fulfil bulk orders and support our business customers. Most of this is business-contact information provided by you when you reach out to us.

• Contact details: your name, company name, phone number and email address
• Delivery details: shipping address and PIN code for one or multiple locations
• Enquiry and order details: product interest, quantities, branding artwork, occasion, budget range and required timeline
• Correspondence: messages you send us over the website form, WhatsApp, email or calls
• Website usage data: basic analytics and device information collected through cookies and similar technologies

How We Collect It

We collect personal data directly from you and, in a limited way, automatically as you use our website.

• When you submit an enquiry, quote request or contact form on our website
• When you message or call us on +91 99991 98272 or over WhatsApp
• When you email us at info@thinkcarry.store
• Automatically through cookies and analytics tools as you browse the site

Why We Use Your Data

We use your personal data for clear, legitimate business purposes connected to serving you as a customer.

• To respond to enquiries and prepare custom quotes for branded merchandise
• To confirm quantities, branding artwork and lead times, and to produce approved samples
• To schedule production and arrange delivery to one or many addresses
• To raise invoices, process advances or purchase orders, and keep order records
• To provide customer support and handle remake, defect or branding-error requests
• To improve our website and understand how visitors use it

How We Store and Protect It

We store personal data on systems operated by us and by reputable service providers. We apply reasonable technical and organisational measures to protect it against unauthorised access, loss or misuse, including access controls and limiting data access to staff and partners who need it to do their work.

No method of transmission or storage is completely secure, so while we take protection seriously, we cannot guarantee absolute security. We do not claim to hold any specific security certification.

Sharing With Third Parties

We do not sell your personal data. We share it only with parties who help us deliver our services, and only to the extent needed.

• Production partners and vendors who manufacture, brand, pack or kit your order
• Courier and logistics providers who deliver to your chosen addresses
• Payment and UPI processors that handle advances, deposits and invoice payments
• FormBold, our form-delivery provider, which transmits your enquiry submissions to us
• Analytics and advertising tools, including Google Analytics and the Google tag used for Google Ads measurement
• Authorities or advisors where we are required to share data by law

Cookies and Tracking

Our website uses cookies and similar technologies for essential site function, to understand usage through analytics, and to measure the performance of advertising, including Google Ads conversions via the Google tag.

You can control or disable cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including to complete an order, meet accounting and tax obligations, and resolve any disputes. When data is no longer required, we delete or anonymise it.

Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have rights over the personal data we hold about you.

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where it is no longer needed
• Withdraw consent for optional processing such as marketing
• Raise a grievance about how your data is handled
• To exercise any of these rights, contact us at info@thinkcarry.store or +91 99991 98272

Children's Data

Our services are intended for businesses and their representatives, not for children. We do not knowingly collect personal data from anyone under the age of 18. If we learn that we have collected such data without appropriate consent, we will delete it.

Contact for Privacy Queries

For any question, request or complaint about this policy or your personal data, please contact us.

• ThinkCarry, A14 Building, Inderlok, New Delhi 110035
• Email: info@thinkcarry.store
• Phone: +91 99991 98272